Frequently asked questions
What is the return policy?
We offer a 7-day free return or exchange from the date of delivery. Items must be unused, in original condition, and returned with all original packaging.
Is shipping free?
Yes. We offer free shipping on all orders, with no minimum purchase required.
When will my order be dispatched?
All orders are dispatched within 1–2 business days. Once shipped, you will receive a tracking link via email or SMS.
How long does delivery take?
Delivery timelines vary by location, but most orders are delivered within 3–7 business days after dispatch.
Where are Hamerley belts made?
Hamerley belts are crafted by skilled artisans using carefully selected materials, with a focus on quality, durability, and timeless design.
How do I choose the right size?
Each product page includes a size guide to help you find the perfect fit. If you’re between sizes, we recommend sizing up for comfort. Additionally after placing your order, you will receive a size confirmation call from our team.
Are the materials used genuine?
Yes. We use premium leather and high-quality woven materials selected for their strength, texture, and ability to age beautifully over time.
How do I care for my belt?
Avoid prolonged exposure to water and heat. Clean gently with a soft cloth and store in a cool, dry place when not in use.
Can I cancel or modify my order after placing it?
If your order has not yet been dispatched, please contact us as soon as possible and we’ll do our best to assist.
